A recent investigation reveals Tesla’s intentional exaggeration of its electric vehicles’ driving range, and its creation of a “Diversion Team” in Las Vegas to cancel range-related service appointments from dissatisfied customers. The report highlights how Tesla’s in-dash range meter was programmed to display optimistic projections for the distance a fully charged battery could travel, instigated by CEO Elon Musk’s directive. The company aimed to address “range anxiety” and boost sales by presenting inflated estimates. While regulators have fined Tesla for exaggerated range claims, the company’s range meters continue to provide aggressive estimates compared to other automakers, leading to customer dissatisfaction and potential deceptive practices.
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